Settings → Appearance & Notifications
Language affects interface direction; quiet hours affect delivery.
What to notice
Light / dark
English / Arabic
SMS
Email
Quiet hours
Appearance
Light or dark theme, and the interface language. Both mirror the controls in the top bar; setting them here gives new staff a sensible default.
Notifications
Which events send an SMS or an email, and when. Configure three things:
- Channels — SMS, email, or both, per event type: appointment booked, appointment reminder, result ready, invoice issued.
- Reminder lead time — how far ahead of an appointment the reminder goes out. Twenty-four hours is the usual choice; a second reminder two hours before cuts no-shows further.
- Quiet hours — a window in which nothing is sent, so a 3 a.m. reminder never reaches a patient.
Notifications depend on the phone number and email on the patient record. If reminders are not arriving, check the patient's contact details before checking the settings.
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