Use the MRN and timeline to verify you are working in the correct record.
- Route
- /dashboard/patients
- Who can use it
- Admin · Doctor · Nurse · Receptionist. Not Pharmacist, Accountant or Lab technician
- Needs first
- Insurance providers in Lookup Tables, if you bill insurers
The patient register. Stat cards show Total Patients, Male, Female and New This Month; the list can be searched by name, MRN or phone and filtered by company. Columns: Medical Record Number · Name · Gender · Date of Birth · Email · Status · Actions, with View and Edit on each row.
Registering a patient
- 1Click New Patient.
- 2Choose the patient type: Individual, or Company Employee if the bill goes to an employer.
- 3Fill the required identity fields: first name, last name, date of birth, gender, phone and email.
- 4Add address, city and national ID if you have them.
- 5Under Medical Information, set blood type and — this one matters — allergies, separated by commas. Whatever you type here becomes the red alert a doctor sees in Focus Mode, so spell drug names carefully; there is no autocomplete or spell-check.
- 6Add an emergency contact.
- 7Add insurance provider, policy number and plan (Standard, Premium or VIP) if applicable.
- 8Click Register Patient. The MRN is generated automatically.
Field reference
| Field | Required | Accepts |
|---|---|---|
| Patient type | Yes | Individual · Company Employee |
| First / Last name | Yes | Text |
| Date of birth | Yes | Date. Drives the age shown on every clinical screen. |
| Gender | Yes | Male · Female · Other |
| Phone | Yes | Egyptian format, e.g. +20 100 000 0000 |
| Yes | Valid address. Used for notifications. | |
| National ID | No | Government ID number |
| Blood type | No | A+ A− B+ B− AB+ AB− O+ O− |
| Allergies | No | Comma-separated free text. Surfaces as clinical alerts. |
| Notes / history | No | Free text |
| Emergency contact | No | Name and phone |
| Insurance | No | Provider, policy number, plan (Standard · Premium · VIP) |
The patient record
Header actions: Schedule, New Rx, Order Lab, Edit. Eight tabs run across the record — Overview, Vitals, Cases, Appointments, Prescriptions, Lab, Imaging, Invoices — several carrying a count badge.
Overview opens with four figures (upcoming appointments, active prescriptions, total visits, outstanding balance) and then:
- Health Record — the patient's cases, filtered All / Active / Monitoring / Resolved.
- Operations History — procedures performed.
- Care plan — empty until you create one.
- Vaccinations.
- Access Audit Log — who opened this record. Worth checking periodically; it is the only per-patient privacy control in the product.
The At a glance panel repeats contact details, allergies, emergency contact, insurance status and the registration date.
The Vitals tab stays empty until a consultation has run — vitals are captured in Focus Mode, not on the patient record.
Still stuck?
Your onboarding specialist is one message away, and support answers within one business day.
Contact support